Expect to grow a beard, join their payroll, and be promoted to management before getting what you need. If slow had a retarded cousin, it's name would be AT&T, and it would work at the speed of smell.
This review is mostly on AT&T as a whole and not the store itself.
I love att , but this store is terrible. I waited forever before getting any help. I traded in my iPhone 7+ for a new iPhone X. I asked the employee if he could change my pics and videos to the new phone, he said yes. I told him my 7+ never finished backing up to the cloud he said it did. I said are you a 100% sure because these pics and videos are very important to me. He said I do this everyday I’m sure everything on your 7+ will be on your new phone. Before he got me to erase my 7+ I asked again and he said I’m 100% sure everything will be there. Told me it would take 2-3 hours. Well I lost 5000+ pics 240 videos all my contacts and text messages. He backed up my wife’s iPhone 6 to my new phone. So I lost a whole year of pics and videos of my son at Disney, his birthday etc..... I will do my business with att in Wilson from now on.
My husband I needed new phones. I used to have AT&T about 5 years ago and was happy with them, but switched to Straight Talk. However, we both wanted a better carrier. We go to the AT&T store and they wanted to charge us $600 just for 2 phones even with my good credit. I looked at the girl and simply said "No. I'm not giving you 30% of the retail price for each phone that will be outdated in 2 years, PLUS $200 a month for service. That is just outrageous!" Also, they checked my credit history for the past 15 YEARS. What?! NO OTHER PLACE CHECKS BEYOND 7 YEARS!!! I was asked by the representative on the phone who was verifying my identity where I worked and who I was married to in (get this)......2003?! These days I can barely remember what I ate for breakfast, much less where I was working 15 years ago!
All of the staff was attentive, and equipped with multiple solutions to solve my issue. The manager, was extremely personable and ensured that all needs were met. They have a great selection of products and accessories.
We left AT&T highly irritated and very angry. We decided to go to US Cellular to see what they had to offer. Low and behold, we got the EXACT phones we wanted (iPhone 8 Plus 256GB & LG V30 64GB) WITHOUT A CONTRACT for mere $116 all together. Basically, the sales tax of the retail value of the phones.
Worst customer experience I’ve ever encounter at any retail store. Skipped twice after rep had began to help me. Employee standing around while me and others were waiting. One customer was upset at his wait and the employee told him to leave. I Waited over 1 hour and decided to leave. I called customer service and my new phone will be here tomorrow.
AT&T USED TO BE a good company, but they have gotten WAY BEYOND GREEDY! Thank you to US CELLULAR for having good HONEST deals! We will never again go back to AT&T. Absolutely NEVER!
At T is a US Electronics Store based in Goldsboro, North Carolina. At T is located at 1310 Parkway Dr a, Goldsboro, NC 27534, USA.
Please contact with At T using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find At T opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Electronics Store in Goldsboro